Shipping Policy

Thank you for choosing X9.

Orders are typically processed within 1–5 business days. Processing times may be extended during holidays, promotions, product launches, or periods of unusually high demand.

Once your order has shipped, tracking information will be sent to the email address provided at checkout.

Certain X9 products may be fulfilled and shipped from different facilities. Nutritional supplements may be shipped separately from apparel, accessories, drinkware, journals, or other lifestyle products. As a result, orders containing multiple product categories may arrive in separate packages and on different delivery dates.

Estimated delivery times are provided as guidelines only and are not guaranteed. Delivery times may vary due to carrier delays, weather conditions, customs processing, or circumstances beyond our control.

Customers are responsible for providing accurate shipping information. X9 is not responsible for delays, losses, or additional shipping charges resulting from incorrect or incomplete shipping addresses.

International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local authorities.

Cart checkout notice
Please note: Supplements may arrive separately from other items in your order and may be delivered in multiple packages.

If you have questions regarding your shipment, please contact our support team.